Motor Vehicle Collision Recovery and Services
We handle everything so you can focus on healing. Serving Edmonton and area, including Leduc, Beaumont, Sherwood Park and more.
Have you been in a car accident? The aftermath can be overwhelming between dealing with insurance, managing symptoms, and trying to get back to normal life. At Kells Psychology in South Edmonton, we make your recovery simple by handling every step of the process for you.
In Edmonton and across Alberta, your motor vehicle insurance entitles you to psychological treatment coverage for 2 years after your collision. We’ll help you access it.
Don’t Navigate Recovery Alone
After a motor vehicle collision, many people struggle in silence, not knowing:
- They’re entitled to psychological treatment coverage
- How to access their benefits without the runaround
- That their symptoms are treatable
- Where to find specialized MVC trauma support
We eliminate these barriers. Our streamlined process means you get help right away while we handle the insurance complexity.
What Makes Our MVC Program Different
✓ We Handle the Insurance Process
No more phone tag with adjusters or confusing paperwork. We:
- Contact your insurance company directly
- Submit required documentation
- Get approval for your treatment
- Direct bill insurance when applicable
- Reach out on your behalf for extensions
✓ Fast Access to Care
- Initial screening within days after approval
- Results and treatment recommendations within 72 hours
- Timely start to therapy once approved
- No waiting lists for MVC clients
✓ Specialized MVC Trauma Treatment
Our Edmonton-based therapists are specifically trained in motor vehicle collision-related trauma, addressing:
- Driving anxiety and vehicle-related panic
- Accident flashbacks and nightmares
- Physical symptoms without clear medical cause
- Return-to-work challenges
- PTSD and acute stress responses
Our Streamlined MVC Recovery Process
Step 1: One Simple Phone Call
Contact us with your collision date and insurance information. That’s it. We take over from there.
Step 2: We Get Your Coverage Approved
Our team contacts your adjuster directly to secure coverage for your psychological screening. We advocate on your behalf to minimize inconvenience.
Step 3: Comprehensive MVC Screening
Your MVC assessment will be completed in 90-minutes and include:
- One-on-one interview with a specialized therapist
- Standardized trauma screening measures
- Evaluation of collision impact on daily functioning
- Immediate feedback on results
We serve clients from Edmonton and area, including Leduc, Beaumont, and Nisku. Most assessments are held in-person in South Edmonton, but may be available virtually across Alberta. Contact us to learn more.
Step 4: Your Personalized Recovery Plan
Based on your screening results, we:
- Provide detailed treatment recommendations
- Submit documentation to your insurer and coordinate insurance coverage
- Schedule your therapy sessions upon approval
Step 5: Evidence-Based Treatment
Begin specialized therapy targeting your specific symptoms:
- EMDR for processing accident trauma
- CBT for driving anxiety and avoidance
- Somatic therapy for physical symptoms
- Sleep intervention for improving sleep quantity and quality
- Pain management strategies
Common MVC Symptoms
Immediate Symptoms:
- Anxiety or panic when driving or as a passenger
- Flashbacks or intrusive thoughts about the collision
- Difficulty sleeping or concentrating
- Mood changes, irritability, or emotional numbness
Lingering Effects: :
- Chronic pain
- Avoidance of driving vehicles
- Hypervigilance and feeling constantly on guard
- Difficulty functioning at work or in daily activities
- Feeling disconnected from others
- Exaggerated startle response
Don’t wait for symptoms to “go away on their own”. Early intervention leads to better outcomes.
Why Choose Kells for MVC Recovery
Insurance Expertise:
- 30+ years in Edmonton working with auto insurers
- Direct relationships with major insurance companies
- Expert knowledge of Section B coverage
- A team dedicated to your recovery
Specialized Treatment
- Therapists trained specifically in MVC trauma
- Evidence-based approaches proven effective
- Integrated treatment for psychological and physical symptoms
- Coordination with your medical and legal team if desired, and with your consent
Your Recovery Starts Today
You’re Entitled to Support. Let Us Help You Access It.
Don’t let insurance complexity or uncertainty keep you from getting help. If you’ve been in a motor vehicle collision in the last 2 years, you’re entitled to psychological treatment coverage.
Start Your Recovery Now:
📞 Call: 780-430-4769
📧 Email: main@kellspsychology.ca
Tell us you were in a motor vehicle collision and we will help you access the care you need. We offer in-person assessments at our South Edmonton office, conveniently situated for clients in Edmonton, Leduc, Beaumont, Nisku, Sherwood Park and area. Virtual assessments may also available for residents across Alberta. Contact us learn more.
Frequently Asked Questions
What if my motor vehicle collision was months ago?
You have 2 years from the date of collision to access psychological treatment covered by Section B of your MVC insurance. However, after that date, you can access treatment privately at any time.
What if I wasn’t at fault?
Coverage is available regardless of fault. Your health and recovery are what matter.
Do I need a referral?
Referrals are not required by Kells but may be required by your insurance adjuster in order to access Section B funding.
What insurance information do I need?
All we need is your claim number, the adjuster’s name, and the date of the accident.
Additional Information
Section B Billing
For motor vehicle accident claims, private health benefits must be exhausted before Section B coverage can be accessed. After exhausting your health benefit spending, any portion not paid by your health benefit plan will be billed to your auto insurance.
Insurance & Benefit Coverage
Many of our services may be covered by your extended health benefits. We recommend checking with your insurance provider to understand your coverage. Kells offers direct billing to third-party funders.
No Benefits? You Can Still Access Care!
Even if you currently have no personal health benefits, you can still utilize your Section B coverage. If you have any questions, please reach out to us as we can assist you.
Section B Cancellation/Missed Appointment Policy
Kells cannot direct bill any benefits or insurance for missed appointments or late cancel fees. The client is responsible for these charges. Kells maintains a 24-hour cancellation and missed appointment policy that is reviewed upon intake and signed in your initial session. Cancellation within the 24-hour appointment window is 50% of a session fee aside from instances of an emergency or severe weather. Missed appointments with no notice are the full session fee.