First Sessions Questions
How do I prepare for my first therapy session?
Consider what you hope to achieve from therapy. You might want to jot down any questions or concerns you have. Remember, it’s normal to feel nervous, and your therapist is there to help you feel comfortable.
Before your first session, it can be helpful to reflect on what brought you to therapy and what you hope to gain from the experience. You might want to think about specific issues or patterns in your life that you’d like to address. However, don’t worry if you’re not entirely sure – part of the therapy process is gaining clarity about your goals. It’s also a good idea to have your medical history and any relevant information about your current medications or treatments ready.
Most importantly, try to come with an open mind. Your first session is an opportunity to start building a relationship with your therapist and to get a sense of how therapy might work for you.
How do I know which therapist to ask for?
At Kells, we make it easy to find the right therapist for you.
Our simple intake process starts with a quick phone call or email where you tell us about yourself. Using this information, we personally match you with a therapist who fits your unique needs, preferences, and schedule. This takes the guesswork out of finding the right professional to support you.
For those who prefer a digital approach, we also offer a convenient online matching tool. This user-friendly option helps you find your ideal therapist match with just a few clicks.
Want to learn more about how we connect you with the perfect therapist? Visit our Find a Therapist page for detailed information about our matching process.
How long does therapy usually last?
The duration of therapy varies depending on individual needs and goals. Some people benefit from short-term therapy (5-10 sessions), while others may engage in longer-term therapy. Your therapist will discuss a treatment plan with you.
It’s important to note that therapy is a flexible process. As you progress, you and your therapist will regularly assess your needs and adjust the duration accordingly. Some people find they need more intensive support initially, then transition to less frequent “maintenance” sessions over time.
What if I need help between sessions?
Discuss with your therapist what to do if you need support between sessions. For immediate crises, always contact emergency services (911) or a crisis hotline for support.
Your therapist will work with you to develop coping strategies that you can use between sessions. This might include journaling, mindfulness exercises, or other techniques specific to your needs.
How do I know if therapy is working?
Progress in therapy can be subtle and gradual. Here are some signs that therapy is having a positive impact:
- Improved self-awareness
- Better coping skills for stress and difficult situations
- Overall mood improvement or less intense negative emotions
- Positive changes in behaviors or habits
- Improved relationships or interactions with others
- Steps towards your therapy goals, even if small
- Increased self-compassion
- New perspectives on problems
Remember, change takes time and isn’t always linear. Regular check-ins with your therapist about your progress are important. If you’re unsure, discuss this with your therapist – they can help you recognize changes and adjust the treatment plan if needed.
It’s important to note that therapy is a flexible process. As you progress, you and your therapist will regularly assess your needs and adjust the duration accordingly. Some people find they need more intensive support initially, then transition to less frequent “maintenance” sessions over time.
General Counselling Questions
What types of therapy does Kells offer?
Kells offers a wide range of therapy types to meet diverse client needs. All our therapists are extensively trained in trauma-informed care, ensuring a foundation of understanding and support for clients who have experienced trauma. Beyond this shared expertise, each of our talented mental health professionals brings their own specialties and methods to counselling.
At the core of every counsellor’s approach is the belief that:
- Clients have the capacity to heal
- Therapeutic relationships are powerful catalysts for change
- You are the expert on your own journey
This client-centered philosophy guides our work, whether we’re using cognitive-behavioral techniques, EMDR, somatic approaches, or other evidence-based methods.
If you’re interested in a specific modality or technique, we encourage you to:
- Check our therapist bios for detailed information
- Ask our intake worker for guidance
- Discuss options directly with your therapist
Not sure what you’re looking for? Our comprehensive intake process is designed to match you with the best therapist for your specific needs, ensuring you receive the most effective support for your unique situation.
Is everything I say in therapy confidential?
Confidentiality is a cornerstone of therapy. However, there are some legal limits to confidentiality, such as if there’s a risk of harm to yourself or others. Your therapist will explain these limits in detail.
At Kells, we take your privacy seriously. Your therapist will provide you with a detailed confidentiality and consent form at the start of therapy. This document outlines the specific circumstances under which information might need to be shared, such as in cases of suspected child abuse or if required by a court order. If such a situation arises, your therapist will discuss it with you whenever possible. Outside of these specific situations, you can trust that your discussions in therapy remain private.
Does Kells cater to a specific clientele?
Kells Counselling is committed to honoring individual and cultural uniqueness. Everyone is treated with the same level of respect and kindness. As a clinic we specialize in working with adverse experiences and promoting healing. We strive to create an environment of professionalism, safety, and opportunity where individuals, families, and couples can make healthy choices for growth and build upon their strengths.
How do I know if my experience is extreme enough to need counselling?
Counselling isn’t just for “extreme” cases. Consider seeking help if:
- You’re struggling to cope with daily life
- Your emotions feel overwhelming or hard to manage
- You’re experiencing persistent sadness, anxiety, or stress
- You’re dealing with a significant life change or loss
- Your relationships are suffering
- You’re having trouble achieving your goals
- You’re engaging in harmful behaviors or thoughts
- Past traumas are affecting your present life
Remember:
- No problem is too small if it’s impacting your well-being
- Early intervention can prevent issues from becoming more serious
- Counselling can be beneficial even when things are going well, for personal growth and skill-building
Ultimately, if you’re questioning whether you need counselling, it’s worth reaching out to a professional to discuss your concerns.
Will I be prescribed medications?
The prescribing of medication is outside the scope of psychological services. If medication seems beneficial, your therapist may recommend consulting with a psychiatrist or your family doctor.
Administrative Questions
Will my health benefit plan cover Kells’ services?
Psychological services are covered by most Health Benefit Plans. If you have health benefits, you may consider what type of registration your plan requires. Most health benefit plans cover services from Registered and Registered Provisional Psychologists. Others cover additional types of certifications, such as Canadian Certified Counsellor. We recommend checking with your specific plan provider for details.
How does direct billing work?
Kells offers direct billing to as many third-party payors as possible.
Direct billing is a convenient payment method where we bill your insurance company directly for the services you receive. This means you don’t have to pay the full amount upfront and then wait for reimbursement.
How Direct Billing Works:
Verify Coverage: Before your session, confirm with your insurance provider that they cover counselling services and support direct billing.
Provide Insurance Information: Give the clinic your insurance details, including your policy number and provider.
Receive Services: Attend your counselling session as scheduled.
Clinic Bills Insurance: The counselling service bills your insurance company directly for the covered amount.
Pay Any Remainder: If there’s a portion not covered by insurance (like a co-pay or deductible), you’ll need to pay this amount. We accept debit, credit, or cash.
Will my health benefit plan cover Kells’ services?
At Kells, we make it easy to find the right therapist for you.
Our simple intake process starts with a quick phone call or email where you tell us about yourself. Using this information, we personally match you with a therapist who fits your unique needs, preferences, and schedule. This takes the guesswork out of finding the right professional to support you.
Are Kells services available online?
Kells Counselling is pleased to offer online therapy options:
Services available through a secure telehealth platform
Convenient access to counselling from your home or preferred location within Alberta
Same quality care as in-person sessions
Suitable for individual therapy, couples counselling, and some group programs
To learn more about our online counselling options or to schedule a telehealth appointment, contact our team.
Ready to take a step toward healing?
You don’t have to face your challenges alone. Our compassionate counsellors are here to support you on your journey.